Admin4 min readUpdated July 10, 2026
Email notifications configuration
Manage email template credentials, sender profiles, and SMTP connections.
Configure your email sender settings to route notification alerts and ticket updates to customers and team members using your business domain.
Connection options
- Resend API: Connect using a Resend API token. Recommended for fast, reliable delivery.
- SMTP connection: Configure custom SMTP port, host, security rules, and password keys.
Sender domain validation
To prevent email notifications from ending up in spam filters, verify your DNS settings by adding SPF, DKIM, and DMARC TXT records provided in the channel configuration card.