Admin6 min readUpdated July 10, 2026
Billing, usage, and add-ons
Understand plans, feature gates, discounts, trials, usage limits, and custom add-ons.
Manage your subscription, view your invoice history, and adjust your resource limits from the Billing dashboard. Plans are billed monthly through Stripe.
Tinfiz pricing plan limits
| Feature / Limit | Starter ($10/mo) | Pro ($20/mo) | Scale ($40/mo) |
|---|---|---|---|
| Seat Count | 1 user included | 3 users included | Unlimited users |
| Conversations | 500 / month | 2,500 / month | 10,000 / month |
| AI Grounding | Web / Text notes | All sources (PDFs, URLs) | Priority indexing |
| SLA Policies | Auto mode only | Custom rules allowed | Advanced escalations |
| Channels | Chat widget only | Chat, Email, WhatsApp | All + Voice integrations |
| Agent Copilot | Unavailable | Available | Available + Priority latency |
Resource add-ons
Need more capacity without upgrading your plan? Customize your plan limits using the add-on selectors:
- Teammate Seats: Add additional user seats (e.g., $10/mo per seat).
- Conversations: Purchase extra conversation packs.
- Voice Minutes: Buy additional phone calling minutes.
- Knowledge Base Units: Extend your storage limits for PDF indexing.