Extra customer conversations
per 1,000 customer conversations
$10
Scale your AI customer support agent capacity without upgrading your entire plan.
Simple plans for AI support that can actually operate.
Start with simple AI chat support for your website. Upgrade when you need more channels, voice, AI agent for customer service capabilities, and deeper analytics.
Zero Hidden fees
Limits are clear. Add capacity only when you choose.
Pro unlocks channels
Email, WhatsApp, voice, actions, analytics, and Copilot.
Custom add-ons
Buy exact customer conversations, seats, knowledge bases, or storage units.
Choose the right AI helpdesk plan for your business
Everything your team needs to decide is visible upfront — plan prices, discounts, trials, and limits. No waiting on a sales call or a checkout surprise.
For one workspace that needs a minimal, professional chat support setup.
- Team1 team member
- Support volumeLight support volume
- Knowledge bases1 knowledge base
- VoiceNo voice minutes
Includes
Includes
- Website chat widget
- AI responses
- Knowledge base
- Widget customization
- Single admin access
For solo operators and early teams who want clean AI chat support without the overhead.
- Team2 team members
- Support volumeCore support volume
- Knowledge bases3 knowledge bases
- VoiceNo voice minutes
Includes
Includes
- Website chat widget
- AI responses
- Knowledge base
- Widget customization
- Team member access
Pro
RecommendedBest fit for most support teams
$29/month
Monthly billing
Start Pro trialDue today$0
After 7-day trial, $29/mo.
For growing teams ready for multichannel coverage, AI actions, voice, and reporting in one place.
- Team5 team members
- Support volumeHigher support volume
- Knowledge bases5 knowledge bases
- VoiceUnlimited voice
Includes
Includes
- Email and WhatsApp
- AI Actions v1
- Agent Copilot
- Analytics and CSAT
- Custom branding
For larger teams that need higher usage, an AI support assistant, priority support, and more storage.
- Team20 team members
- Support volumeHigh-volume support
- Knowledge bases20 knowledge bases
- VoiceUnlimited voice
Includes
Includes
- Everything in Pro
- Priority support
- Higher channel capacity
- Large knowledge storage
- Scale-ready reporting
Want more features before renewal? Add exactly what you need.
Tinfiz keeps billing transparent. Paid workspaces can purchase custom add-on amounts for the active billing period directly from the dashboard — no auto-charges, no surprise overages.
Extra team seats
per team member
$8
Useful when your team grows before the next billing cycle.
Knowledge storage
per 2,500 knowledge units
$5
Increase storage for your knowledge base. Provide the ai with better context
Extra knowledge bases
per knowledge base
$5
Separate sources by product, brand, or team.
Full comparison
Feature availability in accordance with your selected plan
Frontend labels give your team a clear picture, but server-side billing guards are the final authority for channels, voice, AI actions, Agent Copilot, usage limits, and add-ons.
Feature
Starter
Pro
Scale
Team members
2
5
20
Customer conversations / month
300
1,500
6,000
Knowledge bases
3
5
20
Knowledge units
750
2,000
20,000
Voice minutes
0
Unlimited
Unlimited
Website chat widget
Widget customization
Email channel
WhatsApp channel
Voice calls
AI Actions
Preview
Agent Copilot
Analytics and CSAT
Priority support
Pick based on operations, not just price.
Use Starter when
you need a polished customer service chatbot for your website with core AI answers and a simple, focused setup.
Use Pro when
your team is ready for a full AI customer service platform — email, WhatsApp, voice, AI actions, Agent Copilot, CSAT, and analytics in one workflow.
Use Scale when
your business needs more seats, higher support volume, expanded knowledge storage, priority support, and the full reporting capacity of a best AI customer support agent setup.
Billing behavior
If a paid subscription becomes restricted, paid features are blocked until billing is fixed. Existing data stays available, and admins can update billing from the dashboard.
Clear answers before checkout.
Plan limits, add-ons, discounts, and billing behavior should be understandable before a customer starts paying.
Do you offer a trial?
Yes. You can start on a paid-plan trial. The selected plan is activated immediately for trial access, and then the same plan continues when trial ends.
Does Starter include email, WhatsApp, or voice?
No. Starter is focused on website chat and core setup. Email, WhatsApp, voice minutes, analytics, AI Actions, and Agent Copilot are designed for Pro and Scale.
How do add-ons work?
Paid workspaces can buy custom extra capacity from billing: customer conversations, team seats, knowledge bases, and knowledge storage units. The dashboard calculates the cost before checkout.
What happens when a workspace reaches its limit?
Protected features are limited by server-side billing guards. Admins can upgrade, buy add-ons, or wait for the next billing period depending on the limit.
Can discounts or trials be applied?
Yes. Discounts and trial notes can be shown on the marketing cards, while checkout remains the final payment confirmation step.
Which plan is best for a launch-ready support team?
Pro is usually the best starting point because it unlocks channels, AI Actions, Agent Copilot, CSAT, analytics, and voice while keeping the monthly cost controlled.
Try it yourself, or let us walk you through the right plan.
Teams that only need AI chat support can start simple. If you need channels, voice, automated customer support, and reporting in one place, Pro is where most growing teams land.
Marketing pricing is editable from CMS; the billing dashboard remains the source of truth for the active subscription, usage, add-ons, and invoices.
Simple enough for day one. Strong enough to scale.
01
Install the widget
Start with a customer service chatbot for your website and get your first support surface live.
02
Add knowledge
Ground your AI agent for handling customer queries in approved content from day one.
03
Operate the inbox
Route, assign, take over, measure, and improve your automated customer support operation from one place.